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Privacy Policy

 

 

Policies

Privacy Statement

ilmunz.com is committed to maintaining the privacy of our clients. We have policies and procedures in place to restrict access to your personal information to employees that need to know that information in order to provide products or services to you. We train our employees to protect the confidentiality of your records. In addition, we maintain physical, electronic, and procedural safeguards to guard your personal information.

 

Cookies

When you use iLmunz.com we will store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to iLmunz.com. The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies.

 

Legal Policies

Misprints

iLmunz Marine Co. promises excellent service and highest quality.

We make every effort to provide you with an error-free website. If there is an error, we are responsible for correcting the misprint or pricing to reflect the actual current status. Pictures are provided for illustration purposes only, and may not be exact. Illustrations are provided to display the products, and may include items not necessarily included in the purchase price.

Specifications may change without notice. Items in this website come from various sources around the world. We are bound to fluctuating currency exchange rates which occasionally affect prices. And some products are discontinued without our prior knowledge. All items offered for sale are subject to availability. If we find an item in your order has changed, we'll notify you immediately.

 

Customs, Duties, and Taxes

You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from iLmuz.com, the recipient/buyer is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside the State of Kuwait may be subject to import taxes, customs duties and fees by the destination country’s authorities. The recipient/buyer of an international shipment may be subject to such import taxes, customs duties and fees, which are collected once a shipment reaches your country. Additional charges for customs clearance are only bearable by the recipient/buyer; we have no control over these charges and cannot predict the amount. Customs policies vary from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery dates estimated.If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form due to the reason that customs authorities require the value of the gift item to be stated directly on the package.

 

Warranty Policy

iLmunz Marine Co. is authorized dealer for all the products we sell, and ALL products ordered come with a full manufacturer's warranty.

 

Returns Policy

You have 24 hours from the delivery date to return an item(s). You can exchange or refund that item(s) if you are not fully satisfied (providing it has not been used in the water). All merchandise must be in new and unused condition and in the original manufacturer's packaging, (this includes all manuals, CD's, DVD's, warranty cards and labels/tags attached).

Please be aware that you are responsible for the item(s) until we receive them. As such, we advise that you use a traceable and insured method of delivery, or at least obtain proof of postage to enable you to claim from the carrier should your item(s) fail to arrive with us. All returned item(s), for exchange or refund, shipping charges will be carried by the recipient/buyer. You may also note that refunds made on K-Net may take 4 – 6 weeks and for Webstore (iLmunz.com) Credit, it is 3 business days.

iLmunz Marine Co. have the right of NOT accepting the return or replacement of Products, if they were sold during special promotions and/or sales.

 

Limitations

To honor a warranty, you need to ship the products back to iLmunz Marine Co. in its original package, product manuals, instructions and safety warnings ( may not be in destination country languages); the products (and accompanying materials) may not be designed in accordance with the recipient/buyer’s country standards, specifications, and labeling requirements; The recipient/buyer is responsible for assuring that the product can be lawfully imported to the destination country. When ordering from iLmunz.com, the recipient/buyer is the importer of record and must comply with all laws and regulations of the destination country.